8up's Terms & Conditions — Fully in Bangla

Introduction

8up (referred to hereinafter as "we", "us", or "the Platform") is an online gaming and Sports Betting platform operated for users in Bangladesh. These Terms and Conditions ("Terms") apply to all use of the 8up website and its services.

By registering with 8up or using any of our services, you are deemed to have fully accepted these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using 8up.

8up is committed to full transparency. We want every user to be completely aware of their rights and responsibilities — which is why these terms are written in plain language, so nothing gets lost in complexity.

Eligibility & Age Requirement

To open an account and use our services on 8up, the following conditions must be met:

• You must be at least 18 years is required. Gaming activity by minors is strictly prohibited.
• You must register from a country or region where online gaming is legally permitted.
• You may only hold one account. Multiple accounts per person are strictly prohibited.
• All information provided at registration must be truthful, accurate, and kept up to date.
• Family members or close relatives of 8up employees are not permitted to participate in certain promotions.

Account Registration & Management

When registering with 8up, you are required to provide a valid mobile number and password. Verification via OTP is mandatory to confirm your number.

• You are solely responsible for the security of your account. Never share your password with anyone.
• If you notice any unauthorised access or suspicious activity, contact 8up support immediately.
• Large withdrawals may be restricted until KYC (Know Your Customer) verification is completed.
• To update account details — such as your name, address, or mobile number — please contact our support team.
• Inactive accounts (unused for more than 12 months) may be declared dormant.

8up treats the security of every account as a top priority. We use SSL encryption and two-factor authentication. Even so, your own vigilance remains essential.

Deposits & Withdrawals

8up currently supports transactions via bKash, Nagad, Rocket, and Bank Transfer. All transactions are processed in Bangladeshi Taka (BDT).

• Minimum Deposit: BDT 300.
• Minimum Withdrawal: BDT 500.
• Deposits are generally instant; withdrawals are typically processed within 1–24 hours.
• If KYC verification is incomplete at the time of withdrawal, processing may be delayed.
• Withdrawals may be held if bonus wagering requirements have not been met.
• It is recommended to use the same payment method for both deposits and withdrawals.
• 8up follows AML policies to prevent money laundering — suspicious transactions will be investigated.

Bonuses & Promotional Offers

8up offers various bonuses and promotions from time to time. Each offer has its own terms, which are detailed on the respective offer page.

• Always read the wagering requirements of a bonus before claiming it.
• Bonus balance can only be used on eligible games — not all games may qualify.
• Bonuses cannot be claimed more than once from the same IP address, device, or household.
• If bonus abuse is confirmed, the account will be suspended and the bonus forfeited.
• 8up reserves the right to modify or cancel any bonus offer without prior notice.
• Winnings from free spins may be capped at a specified maximum amount.

Betting Rules

Before placing a bet in 8up's Sports Betting section, please read the following rules:

• Once a bet is confirmed, it generally cannot be cancelled unless an exceptional circumstance arises in relation to the event.
• 8up reserves the right to change odds before an event begins.
• If a match is cancelled or postponed, bets will be refunded, subject to specific rules.
• If suspicious betting patterns are identified, 8up reserves the right to investigate and place a hold on payments.
• A maximum bet limit is set for each event and may not be exceeded.
• Odds in live betting change rapidly — the odds at the time your bet is confirmed will be the ones that apply.

8up is committed to maintaining a fair betting environment. Any involvement in match-fixing or other dishonest activity will result in permanent account closure.

Gaming Rules

The following rules apply to the use of 8up's casino games and other gaming services:

• All games are operated by third-party providers and are RNG certified.
• If a game is left incomplete due to a technical error, 8up reserves the right to void the related bet and issue a refund.
• Demo mode is completely free to play — no real money is involved.
• If you discover any vulnerability in the game software, report it to 8up immediately. Exploiting such vulnerabilities will result in account termination.
• Each game has its own rules — these can be viewed within the game.

Prohibited Activities

The following activities are strictly prohibited on 8up:

• Creating multiple accounts or using someone else's account.
• Creating artificial betting patterns to meet bonus requirements (bonus abuse).
• Money laundering or any other illegal financial activity.
• Using automated software or bots to play games or place bets.
• Attempting to hack into the platform's software.
• Registering with false information.
• Harassment or abusive behavior toward other players.
• Attempting to initiate a chargeback (chargeback fraud).

Responsible Gaming

8up believes gaming is a form of entertainment, not a source of income. Responsible gaming is a core part of our philosophy.

• Users can set daily, weekly, or monthly deposit limits for their own accounts.
• Self-exclusion option — you can suspend your own account for a set period of time.
• If signs of gaming addiction are detected, 8up provides information on professional support services.
• We recommend using parental controls to prevent underage family members from accessing the platform.

Privacy & Data Protection

8up treats the security of your personal information as a top priority. We never sell your data to third parties.

• Information collected during registration and KYC verification is used solely for the purpose of providing our services.
• Information may be shared when required by law or under government directive.
• All data is secured with SSL encryption.

Account Closure & Suspension

8up reserves the right to suspend or permanently close an account in the following circumstances:

• Any violation of these Terms and Conditions.
• Providing false information or attempting fraud.
• Engaging in prohibited activities.
• Failure to complete or refusal of age verification.
• Court order or regulatory authority directive.

Users may close their account at any time by contacting support. Prior to closure, you will have the opportunity to withdraw your verified balance, subject to applicable conditions.

Limitation of Liability

8up strives to provide uninterrupted service at all times. However, 8up will not be held liable for the following:

• Games interrupted mid-session due to loss of internet connection.
• Software issues on the part of third-party game providers.
• Issues arising from the user's own device or network.
• Force majeure events — including natural disasters, government restrictions, and similar circumstances.
• Losses resulting from the user's own actions.

Changes to Terms

8up reserves the right to update these Terms and Conditions at any time. Users will be notified in advance of any significant changes via email or through the platform.

Continued use of the Platform after any changes are made constitutes acceptance of the updated Terms. We recommend reviewing this page regularly.

Contact

For any questions or complaints regarding these Terms and Conditions, please reach out to our support team:

• Email: support@8up.run
• Live Chat: Available at all times at the bottom of the platform.
• Language: Support is available in both Bengali and English.

We aim to respond within 24 hours. For urgent matters, please use live chat.