Responsible Gaming

At 8up Responsible Gaming — keep entertainment where it belongs

Gaming is about fun, excitement, and entertainment. But when it starts becoming a habit, it's important to stay aware. 8up believes an informed player is the best player — so we give you all the tools and information you need to always stay in control.

8up's Promise: Your Well-Being Comes First
Are You Playing Responsibly?
Use the self-check guide below to assess whether your gaming habits are healthy.
18+ Age Restriction
24/7 Support
5 Protection Tools
48 Hours Cooldown Options
Free All Protection Tools

Keep in mind: Gaming is for entertainment only. It is not a reliable source of income. If you feel gaming is having a negative impact on your life, seek help today — there's no shame in it.

What Is Responsible Gaming?

Responsible Gaming means enjoying gaming while staying within your limits. It's not a strict rulebook — it's a mindset. Knowing when to stop, how much to spend, and recognizing when gaming starts affecting your daily life.

Responsible gaming at 8up means creating an environment where you can enjoy yourself while staying fully in control. We want you to finish every gaming session feeling good — relaxed and smiling, not stressed.

Responsible gaming is built on three core principles: Awareness (understanding your own habits), Control (setting limits on time and money) and Balance (keeping gaming as one part of life, not all of it).

8up is located at: We're more than a gaming platform — we want every one of our users to be happy, healthy, and safe. Responsible gaming tools are free and always available.

8up's Responsible Gaming Tools

We want you to stay in the driver's seat at all times. That's why 8up offers several powerful tools you can activate whenever you need them, right from your account settings:

Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, it takes effect immediately.
Effective Immediately
Session Time Limit
Set a maximum duration for each gaming session. Once the time is up, the system will send you an alert.
Customizable
Cooldown Period
Take a break anywhere from 24 hours to 30 days. During this period, you won't be able to log in or play.
48-Hour Cooldown
Self-Exclusion
Deactivate your account for anywhere from 6 months to permanently. During this period, you won't receive any marketing communications either.
Permanent Option
Loss Limit
Set a maximum loss limit for a given period. When the limit is reached, your session ends automatically.
Automated Controls
Reality Check
Pop-up notifications at set intervals to remind you how long you've been playing and how much you've spent.
Automatic Reminders

All these tools are available under the "Responsible Gaming" section in your account settings. If you have trouble activating any of them, contact our support team.

Recognize the Warning Signs

Problems rarely appear overnight — they usually creep up gradually. That's why recognizing the early signs matters. The list below outlines warning signs across three levels:

Level Signs Do's
Basic Spending beyond your budget, repeatedly playing to recover losses Set a Deposit Limit
Moderate Hiding your gaming from family or friends, disruption to sleep or work Take a Cooldown Period — Talk to Someone
Severe Taking on debt, stress, feeling restless when not gaming Self-Exclusion & Professional Help

If you notice any of these signs in yourself, don't wait — reach out to our support team. We won't judge you; we're just here to help.

Check for Yourself

Ask yourself the questions below. If more than three of your answers are "yes", start using our responsible gaming tools or get in touch with us:

  • Am I spending more time or money than I planned?
  • After a loss, do you feel the urge to play again just to win it back?
  • Have family or friends expressed concern about your gaming?
  • Do you feel restless or irritable when you're not gaming?
  • Am I cutting back on work, studies, or time with family to play?
  • Have I borrowed money from anyone to cover gaming expenses?
  • Am I hiding or being secretive about my gaming?

Keep in mind: This assessment is not a diagnosis. It's simply here to help you reflect. Seeking help is a sign of strength, not weakness.

Tips for Healthy Gaming Habits

Here are the habits that experienced players consistently follow:

Set a fixed monthly gaming budget — one you can afford to lose without it affecting your daily life. Never play with money meant for rent, bills, or food. Think of your gaming budget as entertainment spending, just like buying a movie ticket.

Decide how long you'll play before you start. Set a timer on your phone or use 8up's session time limit feature. When time's up, stop immediately — whether you're ahead or down.

Don't expect to profit from gaming. Treat the money you're betting as already spent. That mindset takes the pressure off losses and helps you make better decisions.

Anger, sadness, anxiety, or stress can cloud your judgment when gaming. Playing in this state increases the risk of making poor decisions and losing more. Clear your head first, then decide.

Chasing losses — playing repeatedly to recover what you've lost — is the most dangerous habit of all. It almost always leads to even bigger losses. Today's loss ends today. Tomorrow is a fresh start.

Steps to Getting Help

If you feel gaming is getting out of control, follow these steps:

1
Acknowledge
Be honest with yourself. Admitting there's a problem is the first step toward solving it — and that takes real courage.
2
Activate 8up's Tools
Set a deposit limit or cooldown period from your account settings — or just let our support team know and they'll take care of it.
3
Talk to Someone You Trust
Let a family member or trusted friend know what you're going through. You don't have to face this alone.
4
Self-Exclude
If you need to, close your account for a set period. Use that time to recover and reset.
5
Seek Professional Help
Talk to a psychologist or counselor. Gaming addiction is a treatable condition.

The 8up support team is here for you around the clock. Email us at support@8up.run or reach out via live chat — no questions asked, just help.

Protection of Minors

8up is strictly for adults aged 18 and over. Age is verified at registration and identity is confirmed through our KYC process.

If you have children or teenagers at home and you use 8up, please take the following steps:

  • Use parental control software on your devices.
  • Never share your 8up account password with anyone.
  • Disable auto-login on your mobile or computer.
  • Avoid gaming in front of children.

If you suspect a minor is using an 8up account, contact us immediately at support@8up.run. We'll take action right away.

Contact Us

Reach out to us for any questions or support related to Responsible Gaming. Our team is here for you — non-judgmental, always.

  • Email: support@8up.run
  • Live Chat: Available 24/7 at the bottom right corner of the site
  • Response Time: Usually within 24 hours

Even if you feel uncomfortable talking about a gaming problem, reach out to us. We keep everything confidential and we're only here to help.

Why 8up Believes in Responsible Gaming

For us, player wellbeing is the foundation of business success. Happy players are long-term partners.

Player Wellbeing Is Our Priority
At 8up, player wellbeing — mental and financial — matters more than profit. That's why all protection tools are completely free and easy to access.
You're in Full Control
From deposit limits to self-exclusion — you're in full control. No permission needed, no questions asked.
Complete Privacy Guaranteed
If you reach out for help or request self-exclusion, your information is kept completely confidential. No one will know — that's our promise.
24/7 Compassionate Support
Our support team doesn't just handle technical issues — they're also here to talk through any concerns you have about gaming. Anytime, without judgment.
Transparent Gaming Stats
Your gaming history, spending, and time can be viewed anytime in your account. Track and analyze your own habits at a glance.
Licensed & Regulated
8up operates under an international gaming license. Adhering to responsible gaming policies is both a legal and ethical obligation we take seriously.
Safe Gaming

Play Responsibly — Keep the Fun Going

Gaming at 8up is about more than winning — it's about having fun. Play within safe limits and enjoy every moment. Register today.

By registering, you are agreeing to our Terms & Conditions and Privacy Policy you agree to. 18+ only.

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