8up FAQ — Answers to All Your Questions

Just 2–3 minutes. Fill out the form, verify your number with an OTP, and your account is ready. You can deposit and start playing right away.

No. Each person may only create one account. If multiple accounts are found, all accounts along with any bonuses and balances may be forfeited.

No, registration at 8up is completely free. There is no sign-up fee of any kind. Register for free today.

KYC verification is required before making a withdrawal. This keeps your account secure and helps prevent fraud. Simply upload a photo of your NID or passport.

Yes. Once you register and make your first deposit, all games and Sports Betting markets will be unlocked immediately. Your welcome bonus will also be credited automatically.

You can log in with your mobile number, email, or username and password. You can also sign in using an OTP without a password.

On the login page Click the "Forgot Password?" link on the login page. An OTP will be sent to your registered mobile number. Use it to set a new password. The whole process takes under 2 minutes.

Too many incorrect password attempts will lock your account for 30 minutes. Wait and try again, or contact support@8up.run for a faster resolution.

Yes, you can stay logged in on multiple devices. For security, you also have the option to end other active sessions from your account settings after logging in on an unfamiliar device.

Log in with your username or email and password, then update your new number in account settings. Contact support if you need further assistance.

You can deposit via bKash, Nagad, Rocket, bank transfer, and cryptocurrency (Bitcoin, USDT). Mobile banking is the fastest option — funds are usually credited within 1–5 minutes.

The minimum deposit is just ৳200 (two hundred BDT). You can get started with this amount from any mobile banking service.

Mobile banking withdrawals typically arrive within 15–30 minutes. Bank transfers may take 1–2 business days. Having your KYC verification completed helps speed up the process.

The minimum withdrawal amount is ৳500. KYC verification must be complete and all bonus wagering requirements must be met before withdrawing.

Wait 10 minutes first. If it still hasn't arrived, take a screenshot of the transaction and send it to support@8up.run. Our team will resolve the issue within 30 minutes.

8up itself does not charge any withdrawal fees. However, mobile banking providers or banks may apply their own transaction fees — this is subject to each payment provider's policy.

Yes. Bitcoin (BTC) and Tether (USDT) are supported. Crypto deposits are typically confirmed within 10–30 minutes.

New members receive up to a 100% welcome bonus on their first deposit. Once you make your first deposit after registering, the bonus is credited to your account automatically. For full terms, Terms & Conditions View.

To withdraw bonus funds, you need to place bets totalling a specified amount — this is called a wagering requirement. For example, a 5x wagering requirement on a BDT 1,000 bonus means you need to wager BDT 5,000.

Yes, every bonus has an expiry period — typically 7–30 days. Make sure you meet the wagering requirements before it expires.

A percentage of your net weekly losses is returned as cashback every Monday. This bonus is ready to use directly — wagering applies.

Share your referral code with a friend. When they register and make their first deposit, you'll earn a referral bonus. The bonus amount depends on the referee's deposit.

You can bet on cricket, football, tennis, badminton, kabaddi, volleyball, basketball, and many more. cricket is the most popular category in Bangladesh. View all sports.

Live betting lets you place bets at real-time odds on matches that are already in progress. Odds shift moment to moment based on how the game unfolds, making it an exciting way to bet with quick decision-making.

8up displays odds in decimal format. For example, odds of 2.5 mean a BDT 100 bet returns BDT 250 in total if you win (profit of BDT 150). For more tips, Betting Tips View.

Yes. If a match is cancelled or postponed and the bet is declared void, the full stake will be returned to your account.

Minimum bet is just ৳50. Maximum bet depends on the match and market. Higher bet limits are available for VIP members.

Yes. You can combine multiple matches or markets into an accumulator bet. If all your selections win, the odds multiply and your payout can increase significantly — but so does the risk.

Yes. Cash Out is available on selected bets, giving you the option to take partial or full winnings before the match ends. It's an effective way to manage your risk.

Live Casino (Baccarat, Roulette, Blackjack, Poker), slots, fishing games, crash games, and much more. View all games.

Yes. All games on 8up use certified RNG (Random Number Generator) technology. Live Casino features real dealers, and independent third parties conduct regular audits.

Yes. All games run fully in mobile browsers. You can play directly on both Android and iOS using Chrome or Safari.

Selected slots games can be tried for free in demo mode. For Live Casino games, an account and available balance are required.

Popular Games The page lists the most-played games, updated daily.

Yes. 8up uses 256-bit SSL encryption, keeping all data fully encrypted. Two-factor authentication (2FA) and automatic logout features add an extra layer of protection to your account.

Yes. 8up never sells your information to third parties. To read our full privacy policy, Privacy Policy Read.

No. 8up staff will never ask for your OTP, password, or payment details. If anyone does, it's a scam — cut off contact immediately and report it to us.

Log in to your account and go to Settings > Security > Two-Factor Authentication to enable it. You'll receive an OTP on your phone each time you log in.

Change your password immediately and notify us at support@8up.run. Our security team will take swift action.

After logging in, go to your profile settings to update your name, email, or mobile number. For certain details, you may need to contact support after KYC verification has been completed.

Send a request to support@8up.run. Make sure to withdraw any remaining balance before the account is closed. Responsible Gaming The page also has a self-exclusion option.

You earn points with every bet, which helps you level up. Reaching a set number of points automatically qualifies you for VIP status. VIP members enjoy higher bonuses and faster payments.

As part of responsible gaming, you can set daily, weekly, or monthly deposit and bet limits from your account settings. Learn more Responsible Gaming page.

You can reach us via 24/7 live chat, email at support@8up.run, or through our social media channels. We typically respond within 2 minutes.